Terms & Conditions – juan365com User Agreement

These Terms govern your access to and use of the juan365com website, mobile platform, games, betting services, promotional offers, and all related services (collectively, the "Services"). By accessing the juan365com platform through any device or browser, you acknowledge that you have read these Terms and agree to be legally bound by them.

juan365com reserves the right to modify, update, or replace these Terms at any time. Continued use of the platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

Access to and use of the juan365com platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age, in accordance with Philippine gaming regulations governing online gambling and casino-style gaming activities.
• You are accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law.
• You are not a resident of any jurisdiction where participation in online gambling is illegal or restricted.
• You are acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You have not previously been excluded from the juan365com platform or any affiliated gaming service.

juan365com takes age verification seriously. We reserve the right to request proof of age at any time and to suspend or permanently close any account where the age requirement cannot be verified. Any winnings accrued by an underage player will be forfeited and may be reported to the relevant authorities.

To access the full range of juan365com services, you must create a registered account. By registering, you represent and warrant that:

• All information provided during registration is accurate, current, and complete.
• You will maintain the accuracy of your account information and update it promptly if any details change.
• You will keep your login credentials — including your username and password — strictly confidential and will not share them with any third party.
• You are the sole authorized user of your account and will not allow others to access or use it on your behalf.
• You will notify juan365com immediately if you suspect unauthorized access to your account.

juan365com permits only one account per person. Creating multiple accounts — whether under the same or different identities — is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances therein. juan365com uses technical and manual verification methods to detect duplicate accounts.

We reserve the right to conduct Know Your Customer (KYC) verification at any time. This may include requesting a valid government-issued ID (such as a Philippine passport, driver's license, or SSS/UMID card), proof of address, and proof of payment method ownership. Failure to complete KYC verification within the required timeframe may result in account suspension and withdrawal restrictions.

juan365com supports a range of Philippine payment methods including GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and select cryptocurrency options. The minimum deposit amount is ₱100. There is no maximum deposit limit for fully verified accounts.

All deposits must originate from a payment method registered in your own name. juan365com does not accept deposits from third-party accounts. Any deposit identified as originating from a third-party source may be reversed and the associated account suspended pending investigation.

Withdrawal requests are processed subject to the following conditions:

• Your account must be fully KYC-verified before withdrawals can be processed.
• Withdrawals will only be processed to a payment method previously used to deposit, or to a verified account in your name.
• juan365com does not charge platform-side withdrawal fees. Third-party payment provider fees, if any, are the responsibility of the player.
• GCash and PayMaya withdrawals for verified accounts are typically processed within 5 to 15 minutes. Bank transfer withdrawals may take 1 to 3 business hours.
• juan365com reserves the right to delay or withhold withdrawal processing pending completion of security checks, fraud investigations, or bonus wagering requirement verification.

All transactions on the juan365com platform are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. Currency conversion fees, if applicable, are the responsibility of the player.

juan365com offers various bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and wagering requirements, which will be clearly stated at the time the bonus is offered. General bonus terms include:

• Bonuses are available to eligible registered players only. juan365com reserves the right to determine eligibility at its sole discretion.
• Bonus funds are subject to wagering requirements before they can be withdrawn. The applicable wagering multiplier will be specified in the individual promotion terms.
• Only one bonus may be active at a time unless otherwise stated in the promotion terms.
• Bonuses obtained through fraudulent means, including the use of multiple accounts or the exploitation of system errors, will be voided and the associated account may be permanently closed.
• juan365com reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Free spins and free bet bonuses are subject to the same wagering requirements as cash bonuses unless explicitly stated otherwise.

Players are responsible for reading and understanding the specific terms of each promotion before opting in. Claiming a bonus constitutes acceptance of the applicable promotion terms.

The following activities are strictly prohibited on the juan365com platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:

• Registering or using the platform if you are under 21 years of age.
• Creating or operating multiple accounts (bonus abuse, arbitrage, or any other purpose).
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform or gain an unfair advantage.
• Colluding with other players in any game, including live casino games, poker, or sports betting pools.
• Exploiting software bugs, errors, or vulnerabilities. Any such exploitation must be reported to juan365com immediately.
• Engaging in money laundering, fraud, or any other illegal financial activity through the platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the juan365com platform or its underlying software.
• Using the platform for any purpose other than personal entertainment gaming.
• Providing false, misleading, or fraudulent information during registration or KYC verification.

All content on the juan365com platform — including but not limited to text, graphics, logos, game interfaces, software, audio, video, and the overall design and layout — is the exclusive property of juan365com or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform for personal, non-commercial entertainment purposes only. This license does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any platform content without the prior written consent of juan365com.

Any unauthorized use of juan365com intellectual property may result in legal action. The juan365com name, logo, and all associated branding elements are trademarks of the platform and may not be used without express written permission.

To the maximum extent permitted by applicable Philippine law, juan365com and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of funds resulting from unauthorized account access due to your failure to maintain credential security.
• Interruption of service due to technical maintenance, system failures, or circumstances beyond our reasonable control.
• Losses arising from your reliance on information provided on the platform.
• Any delay in processing deposits, withdrawals, or bets due to third-party payment provider issues.

juan365com's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.

The platform is provided on an "as is" and "as available" basis. juan365com makes no warranties, express or implied, regarding the platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors.

juan365com collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

We are committed to protecting your personal information and comply with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). Your data will not be sold to third parties. It may be shared with payment processors, KYC verification providers, and regulatory authorities as required by law or platform operations.

juan365com is committed to promoting responsible gaming. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are accessible from your account settings after login.

If you believe your gaming is becoming problematic, we strongly encourage you to use our self-exclusion feature or contact our support team for assistance. Self-exclusion requests are processed promptly and result in the immediate suspension of your account for the requested period.

For more information on responsible gaming resources available in the Philippines, please visit our Responsible Gaming page. Gaming should always be a form of entertainment — never a means of generating income or resolving financial difficulties.

juan365com reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Where practicable, we will provide notice of significant changes via email to your registered address or through a platform notification.

Your continued use of the juan365com platform following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting our support team.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to juan365com's customer support team for informal resolution. If the dispute cannot be resolved informally within 30 days, it shall be referred to binding arbitration in accordance with applicable Philippine arbitration rules.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction in the Philippines where necessary to prevent irreparable harm.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the juan365com support team. Our customer support is available 24 hours a day, 7 days a week via live chat on the platform.

You may also reach us by email at: [email protected]

Please include your registered account username and a clear description of your query or concern to help us assist you as efficiently as possible.